Privacy policy

FINCENT Privacy Policy Last updated: September 6, 2026 FINCENT operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). FINCENT is powered by Shopify, which enables us to provide the Services to you.

 

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

 

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

 

1. Personal Information We Collect or Process When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. We may collect or process the following categories of personal information:

 

  • Contact details: Including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information: Including credit/debit card details, payment confirmation, and other transaction details.

  • Account information: Including your username, password, preferences, and settings.

  • Transaction information: Including the items you view, add to cart, purchase, return, or exchange.

  • Communications: Information included when sending a customer support inquiry.

  • Device information: Information about your device, browser, IP address, and other unique identifiers.

  • Usage information: How and when you interact with or navigate our Services.

2. Personal Information Sources We may collect personal information from the following sources:

  • Directly from you: When you create an account, make a purchase, or communicate with us.

  • Automatically through the Services: From your device and through the use of cookies and similar technologies.

  • From our service providers: When we engage them to enable certain technology (like Shopify).

3. How We Use Your Personal Information We may use personal information for the following purposes:

  • Provide and Improve Services: To fulfill your orders, process payments, arrange shipping, manage your account, and customize your shopping experience.

  • Marketing and Advertising: To send promotional communications and show online advertisements based on your activity.

  • Security and Fraud Prevention: To authenticate your account, secure transactions, and investigate possible fraudulent activity.

  • Communicating with You: To provide responsive customer support.

  • Legal Reasons: To comply with applicable laws or respond to valid legal processes.

4. How We Disclose Personal Information In certain circumstances, we may disclose your personal information to third parties:

  • Service Providers: With Shopify, payment processors (like PayFast), and fulfillment partners who perform services on our behalf.

  • Marketing Partners: To provide personalized advertising.

  • Direct Requests: When you consent to our disclosure of information.

  • Business Transfers or Legal Obligations: In connection with a business transaction, to comply with legal obligations, or to defend our rights.

5. Relationship with Shopify The Services are hosted by Shopify. Information you submit will be transmitted to and shared with Shopify to provide and improve the Services. Shopify is responsible for the processing of your personal information in these circumstances. To learn more, visit the Shopify Consumer Privacy Policy.

6. Third-Party Websites and Links The Services may provide links to platforms operated by third parties. We do not guarantee and are not responsible for the privacy or security of such sites. You should review their distinct privacy policies.

7. Children's Data The Services are not intended to be used by children, and we do not knowingly collect personal information from minors. If you are a parent or guardian of a child who has provided us with their information, please contact us to request deletion.

8. Security and Retention of Your Information No security measures are completely impenetrable. We recommend that you do not use unsecure channels to communicate sensitive information to us. We retain your personal information based on our need to maintain your account, provide Services, comply with legal obligations, or resolve disputes.

9. Your Rights and Choices Depending on where you live, you may have the right to:

  • Access/Know: Request access to the personal information we hold about you.

  • Delete: Request deletion of your personal information.

  • Correct: Request correction of inaccurate information.

  • Opt-out of Marketing: Unsubscribe from promotional emails at any time.

We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing requests.

10. International Transfers We may transfer, store, and process your personal information outside the country you live in. We rely on recognized transfer mechanisms to ensure an adequate level of data protection.

11. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes to our practices. We will post the revised policy on this website and update the "Last updated" date.

12. Contact Us Should you have any questions about our privacy practices, please reach out to us:

  • Email: fincentofficial@gmail.com

  • Phone: +92 312 0083 773

  • Address: Gawali Lane No. 1, Rattan Tallao, Karachi 72400, Pakistan